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WHERE ARE YOU LOCATED?We are located in Papamoa.
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IS THERE A DEPOSIT AND MINIMUM SPEND REQUIRED?There is a 20% non-refundable deposit required to secure your date with us. Once this is paid then your order is secured. There is a minimum spend of $30.00. Some bookings with us may require a bond that is refunded back to you once all items are accounted for and checked for any damages. Bond amount varies depending on the type of inventory you have hired from us.
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WHERE DO I PICK UP FROM AND DO YOU DELIVER?I will provide you with an address once the booking is secure with your deposit. On occasion I can make a delivery locally or to Hamilton.
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HOW LONG IS YOUR HIRE PERIOD FOR?Our standard hire period is for 3 days to allow for set up time and pack down on either side of your big event! If you need our inventory for longer then please have a chat with us either by phone/ email or fill in our Contact Form.
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DO YOU PROVIDE STYLING SERVICES?We are not providing a styling service as of yet but if you need help setting up tableware and centrepieces then this can be arranged by us for an additonal fee. Otherwise, we can point you in the right direction of some pretty cool vendors we know who can style like there is no tomorrow!
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WHAT HAPPENS IF SOMETHING GETS LOST/ DAMAGED OR BROKEN?We hope that when hiring our goods they are treated kindly and with respect. In the off chance that something does become damaged or broken then a bond you are asked for upon booking will go towards covering the loss or damages of goods. If the damages exceed your bond amount then you will be charged further to cover the expense.
FREQUENTLY ASKED QUESTIONS
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